Bienestar is a community-based social services organization based in the Greater Los Angeles area. Our focus is on identifying and addressing emerging health issues faced by the Latino and LGBTQ populations. Bienestar reaches these unique populations through innovative and compassionate peer-to-peer modeling that is 100% culturally relevant to the communities we serve. We have a diverse staff that meets clients with both understanding and acceptance, building trust and fostering a unique sense of community for those who use our services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.