Desert Arc serves adults 18 & older with developmental disabilities, including autism, cerebral palsy & Down Syndrome. 99% are low income and receive Social Security and Medicare benefits. With the goal of helping each client live as independently as possible, a broad array of programs and services tailored to the unique needs of each client are offered. They include: vocational training; job development; job placement and employment; independent living support with 24 hour emergency assistance; hot meals and nutrition; transportation; support and training for self-help and independent living; case management and personalized coordination of client services; advocacy for client needs and community integration.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.