Ronald McDonald House Orange County and Ronald McDonald Family Rooms provide a comforting "home away from home" for the families of seriously ill children receiving treatment in Orange County hospitals.
The doors of the Orange County Ronald McDonald House opened in November 1989. Since that time it has adjusted to a changing ratio in care for children from almost all cancer-related stays to about an even split between families with children who need cancer treatments and those that need neonatal care, which together account for about 70% of those who stay at the House.
We have expanded to meet the urgent needs of our community, with the addition of two Ronald McDonald Family Rooms located inside two area hospitals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.