Community CenterFamily Practice PhysicianMedical Clinic
Founded in 2008, Roots Community Health is a 501(c)(3) non-profit organization dedicated to improving the status of health of East Bay residents. Roots is dedicated to providing high-quality, comprehensive and culturally appropriate health care, by implementing direct service models to increase access to care and thereby prevent the need for emergency services, and by coordinating cross-agency liaisons to ensure a more efficient care in East Oakland.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.