Welcome to Ivy Park at Lake Merritt, a community devoted exclusively to caring for those experiencing memory loss due to Alzheimer’s, dementia, or other cognitive changes. At Ivy Park, we know that individuals living with memory loss still have rich, meaningful lives to embrace, and it is a joy to foster and celebrate those moments every day. With personalized care, five-star dining, and a vibrant activities calendar, Ivy Park offers purposeful days for residents and lasting peace of mind for families. Ideally located near downtown Oakland and the scenic Lake Merritt, we are close to shopping, dining, cultural attractions, and leading medical services. We invite you to schedule a private tour today to experience the Ivy Park difference.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.