Baywell Health is a Black-owned, Black-led health center built 60 years ago by four Black mothers who needed care they could trust. We offer health care that feels like home by bridging health care and community care for the Bay Area’s Black communities across the East Bay including Oakland, Pittsburg, Antioch, Vallejo, Richmond, and Sacramento.
Baywell has everything you need to take care of your whole self including medical, dental, optometry, pharmacy, mental health, and food pantry services for every generation. We offer sliding scale payment options so you will never pay more than what you can afford. Today, we proudly serve over 14,000 patients across the East Bay, including birthing people, children, adults, and elders.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.