PC
Peter Coakley
Mar 6, 2026
Our experience with Valley Memorial Park Funeral Home was exceptional. Mr. Eugene Han provided exemplary service in a caring, kind and extremely professional manner. It made the process of managing our dear daughter’s services bearable. We would, without hesitation, highly recommend this funeral home.
ER
Ellen Rogers
Feb 25, 2026
I should have listened to Liz's review. For over 60 years, Valley Memorial was a local pillar we could trust, but that legacy is gone. It’s heartbreaking to see a place that once had a true community feel be swallowed up by a private corporation. They still try to market themselves as 'local,' but don't be fooled—they are now part of a group with nearly twenty locations across California, Washington, and Oregon.
They throw the word 'forever' around, yet they’ve reportedly cycled through more staff this year than anyone can keep track of. It's clear this is now about profit margins and corporate expansion, not the people of Novato. If you’re looking for the friendly, familiar faces that cared for our town since 1960, you won't find them here anymore.
BH
Beverly Brown Healey
Jan 30, 2022
We came to you in a state of shock after losing my husband. We had no idea what to expect. Katherine and staff were very kind, compassionate, and very professional. We we able to design a service that will be heartwarming for the family. We can't thank you enough.
MT
michael trahan
Dec 14, 2020
Writing a review about a cemetery is not something someone routinely does, and I have to admit I needed to wait a couple of months since my mother's passing to take on this task. However, I felt I owed it to the outstanding individual who assisted myself and my family during one of our darkest days.
First, it goes without saying the location is idyllic; situated in the rolling hills of the northern edges of Marin county, one would really expect nothing less - it is a beautiful, peaceful, tranquil location; the term "final resting place" could not be more appropriately applied.
That being said, it was not the location which made the experience so satisfying, it was the actions of one individual, Melanie Flores, who provided us with so much comfort and solace during this entire endeavor - she was outstanding. Compassionate, empathetic, attentive yet with no trace of condescension or trace of insincerity. Practical, pragmatic, and discerning in her recommendations, she did not allow us to be "guilted" into making overly emotional choices but choices we could afford, live with and yet honor our loss appropriately. In short, she was wonderful. She personally took charge of helping to prepare my mother for her final rest. She was flexible, attentive and in the end you almost felt she had known my mother for decades. Her caring and professional demeanor made the ceremony the success it was. I would unequivocally recommend her services. You can certainly feel comfortable asking for her assistance and I fully believe you will not be disappointed by her efforts. Thank you once again for all you did for us Melanie.Your efforts were peerless.
BA
Behrang Aghilinasab
May 17, 2016
the management was very nice and informative over the phone.