Surrounded by the natural beauty of the Santa Cruz Mountain foothills, Ivy Park is purposefully designed to blend into its wooded, hillside setting. The community features serene courtyards, outdoor decks, and views of surrounding parks and natural green spaces. Conveniently located near State Routes 17 and 9, residents have easy access to Good Samaritan Hospital, El Camino Health, and the charming shops and restaurants of downtown Los Gatos.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.