Hope Street Friends KinderCare

Reviews

• CA

  Claudia A

  Jul 3, 2026
  2.0
  We did a trial at this daycare for about three weeks, and unfortunately, it was not a good experience for our family. Overall, I found the quality of care and education to be quite poor compared to other centers that cost only slightly more. The daily curriculum and learning time seemed very limited (about one hour a day). The rest of the day was mostly free play, either outside or in the classroom. On several occasions, the teacher led activity consisted of playing YouTube videos on a tablet. I also didn't see much effort to encourage meaningful interaction between the children. The communication through the parent app was minimal, and it was difficult to know what my child was doing throughout the day. Most of the teachers also seemed to have a very old-fashioned approach. One teacher even gave me false information about my son, saying things like, "He doesn't behave like this with his dad," which I found inappropriate and in poor taste. The biggest issue was my son. He is 3 years old, and every single day he begged me not to leave him there. We kept trying for three weeks, hoping things would improve, but eventually I couldn't ignore how unhappy he was. If you're simply looking for basic supervision and someone to watch your child, this place may meet your needs. But if you're looking for a daycare that provides a strong educational environment, meaningful activities, and engaged teachers, I would not recommend this center.
• SJ

  sterling joy

  Sep 4, 2025
  5.0
  Everything was taken care of so well. I couldn’t have asked for better service.
• JC

  Jon Choi

  Jan 2, 2024
  2.0
  We had our child here for around 3 months, and it was a mostly negative experience. Pros: very long hours (7 AM - 7 PM) were useful in a pinch, Elvia (the former director) was excellent and very responsive. Facilities were generally clean and nice. Big con: teachers were generally uninterested in and/or unsuited for childcare, you would almost never see a teacher voluntarily interacting with a child (the most notable exception being Cindy, who was really sweet but unfortunately not our child's teacher). I get the sense it's difficult to hire enough teachers for the hours / teachers who are willing to commute to the area. Because of almost complete lack of supervision, our child was scratched, bitten, and pinched more in the 3 months we were in KinderCare than in his previous 2 years at his prior daycare. In addition, he picked up some bad habits from the teachers (yelling) and reported being hit when told to pay attention (it's difficult to gauge whether the latter actually occurred, but it's plausible and at least raised suspicions). One of my child's early teachers was dismissed for roughly pulling students by their arms. Many incidents do not go reported because the center intentionally communicates verbally so as not to leave a paper trail. I do not know whether this is implicit KinderCare policy or something local. Running a daycare center is very difficult and Elvia was very responsive to our concerns, but ultimately it was too much for her as well and I believe she's resigned by now. Ultimately I don't recommend this daycare center. No parent likes to leave a negative review about child care, but I feel I would be doing a disservice to other parents to leave only universally glowing reviews up.
• DG

  David Guttman

  Jul 26, 2021
  5.0
  Hope Street Friends/KinderCare is an absolute gem. My kid has been in the infant room for several months since post-COVID reopening, and we have had nothing short of a perfect experience. Because we started daycare just as pandemic was waning, we ended up trying two different daycares before settling on Hope Street Friends/Kindercare. I felt that my kid was cared for and safe at all of them, but there are some very clear advantages to Hope Street Friends/Kindercare: - Their management is fantastic. They use an app for all communication, so there's never any doubt about what my kid ate or did---and I don't have to remember to take a photo of a day-sheet before leaving. - I get regular, adorable photos. - Pickup and dropoff is incredibly efficient. Parking is easy. And I am never stuck waiting for my kid, even if I get there at peak times. (At previous daycares I sometimes waited up to 30 minutes---which was grating, when I was busy.) - The hours (7am-7pm) are priceless for working parents. Having to get a kid before a 5pm or 6pm closing time is often very inconvenient on a busy day---and forces you to commute when traffic is at its worst. - Finally, the teachers come across as experienced and loving. They've never seemed flustered; my kid is genuinely happy to see them. It's a great comfort to know he's having the time of his life while I'm in my office. All in all: It's an A+ experience. I am very glad we landed there.
• DR

  Dalila Ramos-Alvarado

  Apr 11, 2019
  5.0
  A wonderful place to work and send your child to learn.