Los Altos Post-Acute is a 152-bed skilled nursing and rehabilitation facility proudly serving the Los Altos and mid-Peninsula communities. We provide exceptional short-term rehabilitation, skilled nursing, and long-term care in a compassionate, patient-centered environment. Our experienced team of nurses, therapists, physicians, and support staff develops personalized care plans focused on recovery, independence, and quality of life. Through expert clinical care, rehabilitation services, and compassionate support, we help every patient achieve their highest level of wellness. Los Altos Post-Acute is Medicare- and Medicaid-certified and contracted with most major insurance providers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.