The Palms at La Quinta Gracious Retirement Living is an independent living community in La Quinta, CA, offering all-inclusive senior living with no buy-in fee and no long-term lease. Monthly all-inclusive rents starting at $4,250 includes three chef-prepared meals daily, weekly housekeeping, transportation, and a full calendar of activities and events. Our live-in management team and support staff are available 24/7. Pet-friendly studios, one-bedroom, and two-bedroom apartments available. Part of the Hawthorn Senior Living family with a resident travel program across 70+ communities nationwide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.