Brand Certified
TheKey - Senior Home Care
4.9(57 reviews)
Certified by TheKey - Senior Home Care • Nov 08, 2026
Business Details
2 Venture, Irvine, CA
92618, United States
Certified by TheKey - Senior Home Care • Nov 08, 2026
(949) 356-7761
Certified by TheKey - Senior Home Care • Nov 08, 2026
https://thekey.com/locations/california/orange-county/irvine?utm_source=gmb&utm_medium=Yext
Certified by TheKey - Senior Home Care • Nov 08, 2026
About
Certified by TheKey - Senior Home Care • Nov 08, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Details
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by TheKey - Senior Home Care • Nov 08, 2026
Hours
Certified by TheKey - Senior Home Care • Nov 08, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
57 reviews
5 stars
54
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1
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1
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1 star
1
- KSKelly SmithOct 2, 20261.0They provide good service, but their rates are on the higher side. One thing to consider is that they charge overtime after the standard shift hours, while some other agencies offer a flat rate even for shifts extending beyond 9 hours. It’s also worth keeping in mind that caregivers commonly work with multiple agencies, so caregivers are not necessarily exclusive to one company. Therefore, a higher hourly rate does not automatically mean an agency has better or more experienced caregivers. I would recommend comparing not only pricing, but also the quality of care, communication, responsiveness, and overall service before choosing an agency.
- DJDiane JohnsonApr 30, 20255.0The Key was instrumental in making sure my mom was able to stay in her own home until the day she passed away. This was because of the extraordinary caregivers The Key employs. Not only were they punctual, hardworking, competent and caring, but they were also great companions for my 95-year-old mom. I am so thankful for everything The Key’s caregivers did for my mom on a daily basis, and especially the caregivers who cared for her at the end of her life. I will never forget these kind, strong, knowledgeable and thoughtful women who spent so much time with my mom. It gave me peace of mind just knowing they were with her.
- LVLinda ViolasMar 31, 20255.0My caregivers were so important in my recovery. They went out of their way to promote my physical and emotional wellbeing. I am so grateful for the women
- TBTeresa BlackledgeJan 20, 20255.0The Key home care staff are quick to respond and very supportive. Our caregiver is excellent in all areas of care for our senior family member. I highly recommend The Key.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of home care services does TheKey provide?
TheKey offers in-home care, respite care, senior personal care, elder care, and companionship, focusing on a healthy mind, body, and spirit.
How can I contact TheKey for home care services in Irvine?
You can call TheKey at +1 949-245-2349 or email careteam@thekey.com for inquiries about home care services.
What are TheKey's hours of operation?
TheKey operates 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
Is TheKey experienced in providing care for specific conditions like Alzheimer's or Parkinson's?
Yes, TheKey specializes in memory care, Alzheimer's, Parkinson's, dementia care, stroke recovery, cancer care, and skilled nursing.
How does TheKey ensure client safety during the COVID-19 pandemic?
TheKey follows CDC and local safety protocols, provides PPE to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
Does long-term care insurance cover home care services at TheKey?
Coverage depends on your policy; TheKey is an approved provider with most major long-term care insurers and offers assistance with claims.
What are the advantages of using a home care agency like TheKey instead of hiring a private caregiver?
A home care agency offers insured and reliable care, manages caregiver scheduling and payroll, performs vetting and background checks, and provides backup caregivers.
Where is TheKey located in Irvine?
TheKey is located at 2 Venture, Suite 515, Irvine, CA 92618.
What nearby places can help me find TheKey's location or services?
Nearby businesses such as XCentium, TRC Financial, and Qmerit are local points of interest that might assist visitors or clients when locating or accessing services near TheKey.
Are there any nearby health-related facilities or services around TheKey?
TheKey Orange County, a nearby home health care and counseling center, offers complementary services that may benefit clients or caregivers looking for additional support.
Can local financial or legal services nearby support families working with TheKey?
Yes, local services such as DOAAR: Bookkeeping, Tax & Consulting and Jackson APC law firm nearby can provide financial and legal assistance to families coordinating care.
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