Granada Hills KinderCare

Reviews

• DS

  Denisa Suciu

  Mar 17, 2026
  1.0
  I am usually not one to leave bad reviews but I wanted to share my experience with this daycare to help other parents in their search. I would start with the positives. Ms Thania is a sweet person, really understanding and kind, the location was perfect for us in terms of proximity, nice size parking lot, easy communication with payments and administrative things. They were also really helpful accepting my son while we were navigating some biting issues, that meant a lot for me. However, our experience changed rapidly. First of all there are no cameras anywhere (for safety purposes and accountability), second when I was given the tour I was shown the big playground not the side playground that only had 2 bicycles and 2 little basketball hoops, classroom did not have enough resources to promote learning and growth. My son was in the Discovery class, he is almost 3 y/o. We only lasted there for 1 week and a half and pulled him out immediately after I was informed that his speech therapist was not allowed to conduct a one on one session with my son (I informed the daycare about all his services that he received prior to enrollment and asked for permission, and was granted that by the director, but class teacher discredited the speech therapist and made the comment “I am not comfortable with you being with him by yourself”, speech therapist has worked with him for almost 1 year in a different daycare, we never had any issues). In just a week and a half, my son’s biting escalated and his mood changed completely. I was also informed by a witness in the classroom that children were being yelled at by staff. Bottom line, I can’t speak for the other classes, but for us this was not a good experience. I understand that my son has some behavioral issues, but I did not feel comfortable knowing he is witnessing adults screaming and losing their patience, and his services being blocked by his teacher. I am a believer that discipline needs to happen but with a firm tone, not screaming and children should have access to any services that will aid their development. For the price they charge, I expected much more support and a more enriching environment. The day I moved him into a different daycare all his behavioral issues stopped, and that for me says enough. Unfortunately I would not recommend this daycare to anyone for my son’s age group.
• DA

  Drea AW

  Jan 10, 2025
  1.0
  "KinderCare Review: Safety Concerns and Emotional Trauma for My Child" Note: I hesitated to post this review because I wanted to be fair. We didn’t remove our child from this center sooner because we felt trapped. Prior to KinderCare, my child attended Bright Horizons, where he was unfairly targeted and pressured to undergo unnecessary testing. Even after confirming he was not autistic, the targeting continued, forcing us to switch to KinderCare when no other centers had openings. By the time we realized how problematic this center was, we were two months away from kindergarten and felt we had no other choice. Looking back, I regret not removing my child sooner. As a new parent, I want to emphasize: you don’t have to feel trapped like we did. Learn from our mistakes and avoid this place. Even now, my child occasionally remarks that "they have bad teachers," and it’s clear he’s still working through the trauma. Ideally, KinderCare should reimburse us for at least half the time my son was there. For now, all I can do is share our story in the hope that it helps others. ~~~~~~~~~~~~~~~~~~ The (few) Positives: Mr. Bill: A retired educator who enriched the after-school program by engaging kids in meaningful activities and using his own money for classroom materials. Summer Activities: Thoughtfully planned events, like pony rides, foam parties, and Kona Ice visits, which my child enjoyed. ***The (many) Negatives: 1) Physical Safety Concerns: *Broken glass near the entrance wasn’t cleaned for days until I complained. *My purse was stolen from the parking lot, an issue the director knew about but failed to inform parents. *Roaches were seen inside the facility, especially near the kitchen area. 2) Psychological Harm: *One teacher unfairly targeted my child, calling him demeaning names like "stupid" and singling him out during events. *The teacher, Ms r, fabricated reasons to call me to pick him up, citing issues like shoes that allegedly didn’t meet policy, even though other children wore similar footwear. 3) Nap Policy: The center forced naps on children and frequently called parents to pick up kids who wouldn’t nap, causing unnecessary stress. 4) Lack of Leadership: The director failed to address major concerns or follow through on promises to resolve issues. ~~Conclusion: Despite KinderCare’s convenient location and occasional highlights, such as Mr. Bill and summer activities, the severe safety, hygiene, and emotional well-being issues cannot be overlooked. My child is still working through the trauma he experienced, and I deeply regret not removing him sooner. As a new parent, I encourage you to learn from our mistakes. You don’t have to feel trapped like we did. Avoid this center.
• PZ

  Parisa Zahabi

  Jul 15, 2024
  4.0
  compare to other DayCares, it is a safe and happy place. The only problem is recently, from summer time, I have seen there are so many babies and kids are there and they are short in staff , and my baby is between classes going back and ford because they are short in teachers and he is unhappy!

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