Retirement CommunityAssisted Living FacilityNursing Home
Royal Oaks is a senior living community with a tranquil location nestled at the base of the San Gabriel Mountains. As a Life Plan Community (also known as a continuing care retirement community), we offer you the freedom of independent living along with the peace of mind of knowing that a solid plan is in place for the future. Royal Oaks offers independent living apartments and cottages, as well as assisted living, skilled nursing, and rehabilitation options all on one beautiful campus.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.