For more than 25 years, the AltaMed Program of All-Inclusive Care for the Elderly, or PACE, has been helping seniors with chronic medical conditions enjoy the peace of mind and independence of staying at home, all while receiving the personalized health care and social activities they need to live well. PACE has been a cornerstone of AltaMed's services since 1996. The AltaMed PACE program has grown to 18 centers, serving nearly 5,100 seniors in Los Angeles and Orange Counties.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.