Merrill Gardens at Brentwood

Reviews

• ON

  Oksa na

  Aug 5, 2026
  2.0
  First impressions matter, and unfortunately, my experience here was ruined before it even started. The middle-aged woman working at reception was so unbelievably rude, hostile, and unwelcoming that I simply turned around and left. While I cannot speak to the quality of the care, amenities, or overall facility, the front desk is the face of any community and sets the tone for everything else. Visitors should be greeted with warmth and professionalism. Because of her unacceptable attitude, I had zero desire to learn anything further. I will be taking my search elsewhere.
• PC

  Patty Castellanos

  Jun 22, 2026
  5.0
  I really liked the place. I was impressed with the facility, the living quarters and what it had to offer.
• DS

  David Smith

  Oct 24, 2023
  5.0
  We are amazed by this living assisted facility. We did a tour for Mom with Jennifer . Jennifer was knowledgeable and welcoming of our family . We had an amazing tour. WE ARE ECSTATIC THAT MOM LOVES THE PLACE . So much to keep Mom busy here . Thank you to everyone who makes this place pleasurable.
• JP

  Jill Pospisil

  Jun 8, 2022
  5.0
  I first inquired about Merrill Gardens in September 2021 for my mother. Crystal Hovar is the perfect sales agent! She understands the needs of current and prospective residents. She answered our questions promptly, would seek out answers she didn't have at the moment and quickly get back to me. Now that my mother has moved in, Crystal continues to possess a listening ear for the needs of the residents. She's always so cheerful, professional, helpful, knowledgeable and goes above and beyond! The move-in check-in with Lydia was a bit lengthy. She's nice but not as warm and fuzzy as I would expect from a Director. BJ, Brenda, James and Danielle are all kind and diligent. Kudos to the chef and the restaurant staff who are quick to serve with anytime dining. The food is delicious! There are many opportunities for residents to stay active and interact (Trinh is great!). Some of the highlights are: having a full size kitchen (although there should be a microwave in each apartment), a washer and dryer included, a weekly cleaning service (although it hasn't started yet), transportation to shopping/doctor appointments, attractive interior and beautiful views. As with anything new, there are a few hick-ups and bumps, but all-in-all, we are happy with MG. Looking forward to it getting even better with time and experience.
• MR

  Maria Robinson

  Sep 10, 2021
  5.0
  Delighted to work with Crystal, Sales Rep, who does her best to answer my questions and inquiries. I have lived in senior CCRCs and communities in the Sacramento area. I'm confident Merrill Gardens will be a lovely senior community facility for independent, assisted living, and memory care residents.