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A New Leaf | West Valley Housing Assistance Center

This profile is uncertified and using publicly sourced data

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About

Homeless ShelterHousing AuthorityNon-Profit Organization
A New Leaf’s West Valley Housing Assistance Center located in Surprise offers emergency housing to families experiencing homelessness. This new facility offers 7 apartment style units to families in need, giving them a chance to get off the street, find work, and save for a long term home or apartment. Each unit is furnished similar to a home, making families feel safe and dignified. Meals are offered three times per day at an onsite cafeteria, and a resource center offers residents the chance to be connected to additional services. These include rental and security deposit assistance, workforce services, and a west valley entry point for households to be assessed for Family Housing Hub shelter or housing assistance.

Location

A New Leaf | West Valley Housing Assistance Center
12779 W Grand Ave, Surprise, AZ
85374, United States

Hours

Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 10:00 PM
Friday8:00 AM - 10:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.