Bright Horizons at Scottsdale Shea

Reviews

• AA

  Andre Abelardo

  Jun 11, 2025
  1.0
  My experience: You have to at least read this. My son was suspended indefinitely as of 6/11/25. Absolutely no warning. It all Started 1.5 months ago when speech therapy classes was over for summer break. Was called for incidence every so often based on protocol. Understood however! Summer camp started and added extra kids. Please understand. Nothing against any or more kids. But unfortunately my son obviously is not use to a larger class. Was overwhelmed and that was a problem with him. As a parent we’re all looking for the best solution for our children working with the school. So we’ve had multiple meetings to see what may remedy his stay. So they or I will say an employee set the program that may help him. I appreciate it and sold me. We spoke about some things we could do for him while he was attending speech classes from his teacher. but I wasn’t aware of what would come next. They say their policy is if a child acts up twice that they are expected to be picked up. Ok. So they are kids. Can anyone tell me that kids are”super” perfect with no wrong doing. Sorry but I have 2 older kids that had issues during this age period but they all grew out of it and up. I’m sure you can relate. They get over it. My point is! He was dropped without notice( even though at the last meeting I asked if they can at least give me 2 weeks notice so I may find another provider) but they said they’re going to work with him. Sounds like they needed my tuition. Well they gave up and I’m talking giving up my son! I’m talking about. “We need to weed out the kids that are more work and just keep on track with the ones that doesn’t really give the staff a problem. Well wake up. Not all Kids are the same and obviously they’re supposed to be “professional educators “. I expected them to do the job and not easily bail when times are tough. We all pay good and fair money for their services. So there you have it. I ask how can you leave a child behind because of money. That’s the story of our society. I call it “American greed”. Not a good example to the future. Like what happened to humanity. These are kids! Some may be rich parents or not but we’re all working to pay for their future and education. In closing. I feel I and my son was not handled the right way and basically let go because it was too much attention. Hate to say it but I paid full price every week even though I had to pick him up early because “it’s their policy if there is more than one incident “. Buy the way! He would leave to another school for speech therapy for 3 hours so he never got lunch from them. I literally have to pack his lunch 3 times a week. But there’s no credit on that because he missed lunch because of a based on holding policy which I respected the whole year. As a head chef! What ? You can’t hold temp for 5/10 minutes until he returns from the other school? Nope. Its policy. Well maybe someone might look into that because it’s not fair you charge and he doesn’t get. Still paid full price. All I’m saying is be careful and be aware of what can happen. My experience recently was the biggest nightmare. Don’t get me wrong. It was pretty good most of his year there. But I thought I trusted him to professional educators but I guess there’s a little more to it. My opinion is based on my experience. No offense to the teachers in the classes. I think it has a lot to do with upper leadership. And there are 2! I can say are ” immune “. You’ll recognize them when they speak to you. 😉 just monotone I do blame myself for being stupid and being sold. Just be careful. Good luck and I hope you don’t go through the same scenario. Read the reviews! It’s all not recent. 2 years and older. Something is not right. Just a fair warning.
• GO

  Gianna Ojeda

  Dec 3, 2020
  5.0
  Set my expectations for childcare so high can't imagine bringing my baby anywhere else!
• LO

  Lo Ortiz

  Feb 17, 2017
  5.0
  My kids and I love this school. They are always super clean and sanitary, the teachers are all very kind and loving to the children. The teachers/directors are also very kind and helpful to parents and notify of any important information WHEN IT HAPPENS. The director always seems to have a smile on her face which I believe keeps the moral and ora of the school positive! I've never seen my kids run into a school so fast and excited. I recommend this school to anyone looking for care that would be rated A+. Great job to the leaders of this facility!
• AO

  Alysia Orta

  May 5, 2016
  5.0
  My son has been with this center since he was one years old and is about to graduate Kindergarten here. We are so sad to leave for we have had such an AMAZING experience with care here. My son knows every teacher here and you can tell that they genuinely have a love for what they do. I have always had a god experience with his teachers, even when he hit his terrible twos/threes, and have always got feedback on how his day went and what they did. On the rare occasion that I did have a compliant the director is very understanding and addresses the situation quickly. They have locked doors and you need a specific code to get in which is great to know that your child is in a safe facility. This facility really cares for the families that they care for and I am so lucky to have my son grow up in such a positive environment. I cant wait to have my next child start here and have the same experience.

Frequently Asked Questions About Bright Horizons at Scottsdale Shea