Wounded Warrior Project

Reviews

• AG

  Ashley Gallagher

  Mar 8, 2026
  2.0
  I put 2 stars instead of 1 because of my prior experience with them that was good, 5+ years ago now. I'm not sure what's happened there since then. All I know is that for this past year (it is now March 2026), every time I try to sign up for something that Heidi Heniger is in charge of/decides who gets selected to attend, I DON'T get selected. It's supposed to be based on if you've attended an event recently (as in, those who haven't attended an event recently get selected first), how many events you have attended recently, etc. In this last year, I've attended 3 events: a 12 week Personal Training FYI session (not sure if there is a limit in capacity for that) in May 2025 and two sessions for the First Friday Walking Club (which I don't believe anyone is denied as it is outside at a park, so there is essentially unlimited space) in June and September 2025. Prior to that, going back to July 2024, I attended 3 virtual events and 1 in-person event. In this last year, I have attempted to sign up for a spring training game, a garden event and this recent sound bath event. All have been with Heidi and all have been denied. After this recent denial for the sound bath event I emailed Heidi and asked if there is something I needed to do to get selected. I never received a response. Since I didn't receive any emails or communication from Heidi, I spoke with another WWP POC of mine at a different office since I can't seem to get ahold of anyone at this office here in Phoenix. After they spoke, I was told that the reason for my continual denial was some coding thing that was wrong in the system. Yet I can get approved for online things or when someone else runs it, but not Heidi? And Heidi never contacted me about this? Never responded to my email when I asked what can I do to get approved? All I received was the standard denial email stating "Regretfully, I am unable to accept your registration for this event due to the high interest and limited number of spots available." Yeah, that's BS and we all know it. Oh, and I had signed up 8 days prior to this denial email AND the sound bath event stayed open for registration for at least a day after I received this denial as well. I have still received no communication from Heidi. If this coding error was truly the case, you'd think she would want to respond to me herself and clear things up. I don't know what is going on here...are these events actually being held? Do others get approved for these and it's just me who keeps getting denied? Or are they just listing events but not actually doing them and just pocketing the money? Whatever is going on, they need to be looked into and it seems like they need a HUGE overhaul.
• VR

  Veronica Ruston

  Jan 22, 2026
  1.0
  Acted like they were going to help me find a job and appeal my VRE denial for months. Repeatedly failed to provide support before ghosting me. I knew I should have listened to the negative reviews more. It's just an office of people being paid to sit around doing nothing. Do not support WWP!
• DD

  Donna Davies

  May 23, 2024
  5.0
  I love this Project. Both my husband's were vets. One navy and one Air force. I've been giving for many years.
• GM

  Gregory Martin

  Oct 24, 2023
  5.0
  Great organization who has helped veterans on a massive scale. Under appreciated due to the size. I guess you can't make everybody happy.

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