Shadow Mountain Memory Care is a residential community dedicated to serving the needs of individuals with Alzheimer's Disease, dementia and other forms of memory loss. Conveniently located in North Phoenix, Shadow Mountain is centrally located in the Valley with easy access from Highway 51 and Paradise Valley. Shadow Mountain residents and their visitors can enjoy the special beauty of their immediate natural surroundings in the shadow of Piestewa Peak.
We understand the unique needs of those with Alzheimer's and dementia and are committed to providing first-class personalized care plans and a safe and nurturing environment for our memory care residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.