Ridge at the Stratford

Reviews

• LG

  LUCIO GARCIA

  Apr 28, 2026
  5.0
  From the caregivers, wellness director and of course Valerie, they have been great to work with. The passion they have for what they do shows very much. The team here is amazing! Thank you for doing all that you do. You are appreciated more than you know.
• NK

  Niki Kimball

  Feb 6, 2023
  1.0
  We placed my mother in the memory care unit in February of 2021. The woman who recruited us was amazing and friendly and a true joy to work with. However, she was the only one. The manager Kim was absolutely terrible as was the general manager Chris. My mother was also diabetic and as soon as she was here the Dr decided to take her off of her insulin and try only Metformin. The problem is that this caused her blood sugars to soar and in turn caused her to have some behavioral problems. We didn’t know any of this until they decided that they were kicking her out to a behavioral home and it was happening that night. Kim also seemed surprised that we had been down every weekend to visit. We had not ever been informed of her behavior problems until they were sending her away. Then my mother was at the behavioral home for 4 weeks due to the fact that at 2 weeks we were informed the night before they were due to release her that they wanted us to get guardianship over her, a $3500 process, when in the state of Arizona we did not in fact have to have that because of the surrogacy law. They were unwilling to take it. In the end we had to move her. However, when we went to get her things , that we had written her name on (every piece) we got a large amount of other peoples things and were missing a lot of her stuff. Her mothers ring had been stolen(we forgot to take it from her as she always wore it). Her custom made grandma blanket was missing. The worst part of the whole experience was how cold and un-empathetic Kim and Chris were. It was heartbreaking to see my mother deteriorate even faster due to the poor management. We placed my mom in mid February, when physically she was still very healthy and mobile and she passed in June a true shell of who she was in Feb.
• DD

  Dr. Charles Villafranca, PhD, DHA, DNM

  Jul 18, 2022
  5.0
  Excellent place with amazing staff who care for thier residents from their heart. New administrator is easy to approach and is there for the right reasons. Highly recommend!