Downtown Phoenix KinderCare

Reviews

• EM

  Emily Munroe

  Aug 15, 2025
  5.0
  Our children have had the best head start thanks to the amazing teachers at this Kindercare location. We’ve shared so many special milestone and learning moments here, and I’ll carry these teachers in my heart forever. The kids still light up, hug, and praise their teachers from the younger-year classes, they truly feel like family. When our kids have gone through tough moments, the Director and teachers have met them with patience, understanding, and thoughtful strategies. They work hand-in-hand with us so the redirection and support at home match what’s happening in the classroom, which makes such a difference. It’s a place where we know our kids are safe, loved, and learning every single day, and we couldn’t be more grateful. They send pics throughout the day so I never feel too far away from them! <3
• SW

  shana walker

  Mar 15, 2019
  5.0
  In such uncertain and stressful times, I can't express how thankful I am for this Kindercare. I have sent both my children to this location over several years and have gotten the chance to experience almost every room. I feel so secure sending my kids there knowing that Shanta and Miss Antoinette are keeping the place clean and safe, and knowing the teachers (Miss Vicky, Miss Chelsea, Miss Meisha, Miss D, Miss Valerie, Miss Bri, Miss Tammy... all of you!) are so loving and fun with my children. After covid started we took a little break from school, but after restarting I have seen such an explosion in learning from my eldest in Miss Meisha's room - he is really blossoming under her teaching. I also cannot say enough about Miss Vicky in the baby room, she is a baby whisperer. Miss Shanta and Miss Antoinette are very busy keeping the admin side running smoothly (a great undertaking with covid in force), but are also always there with personal interaction with me and my children, showing they are not only keeping the business in tip top shape but also providing a caring environment for all the children there and getting to know them all themselves. And I get daily updates with pictures and videos of both my kids, which is so wonderful to be able to check in on them throughout the day. I have sent messages through the app and I get almost instant replies, which is another positive function of this location - I am always impressed with their communication (they are proactive in their reporting and are also very on top of even the smallest incidents). I know that it must be very difficult for new parents to send their children to a place they can't go inside right now (because of covid), but I want to help calm any fears; it is sparkling clean, very safe, and so loving. The teachers have so much fun with them and keep a close eye on all of the interactions between the children and are very good at communicating about each child's individual day and overall experience. Miss Shanta has this place running like a dream and I am so happy with our childcare because of her. These teachers are on the front-line and are doing so much for our kids/families at their own risk. I can't say enough about the entire staff!!
• ME

  Melissa Ewing

  Dec 11, 2018
  1.0
  If I could give less I would please be careful if you decide to bring your child here, the director Ms Terri is horrible all she seems to care about is money and if you’re on des they treat you like you’re nothing I paid on time every week and she still BULLIED ME imagine being a single mother just trying to drop your child off so you can make it to work on time, she was ALWAYS late and made me late to work so many times I almost lost my job and she didn’t care she told me fix my clock..my clock on MY PHONE like really she’s so awful I was so happy to find another daycare for my baby what kinda “director” talks to a parent like that one morning she was literally yelling at me at 6:10 in the morning and condensely that same morning I come to pick up my 11 month old she has a big scratch on her face I know infants can scratch themselves but she’s never had a scratch on her face that deep. Just think long and hard about taking your child here. You would think they’d be very professional because it’s KINDERCARE but nope not at this location the director ms Terri is honestly the worse I’ve even overheard some of the staff talking about how awful she is DO NOT BRING YOUR CHILD HERE I’m warning you. If you do decide to take your child here be ready to deal with Ms Terri she never lets you get a word in and is always over talking you she’s the worse the teachers are AMAZING ! But their boss is something else ! Beware!!!
• ML

  mikaylah lesueur

  Jan 10, 2018
  1.0
  Very unprofessional lots of drama between staff. Inconsisty with kids . Served old food sometimes. Teachers not professional ,talk bad about other children, excessive cussing. It's not about how they act when parents arrive. It's about when parents aren't near.

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