The Cascalote

Reviews

• CB

  Cerebro Brother

  6 days ago
  1.0
  Although this is a brand-new senior apartment complex, the place is falling apart. Kitchen and bathroom cabinets are falling apart, already, and we have been here, ONLY 2 months. As, of this current date, the property manager, says that there is NO maintenance personnel here. There was a guy named Toby here 2 months ago, but he either quit or was fired. When THERE was a maint. guy, 2 months ago, the manger say's the broken cabinets are a WARRENTY PROBLEM, and that the WARRENTY company would take 3 day's for them to notify them, to come and fix, these continually breaking cabinets. It has been going on 3 months, and the most that the so called WARRENTY COMPANY did, was spill automotive bondo, on the cabinets, and all over my bathroom floor, and have NOT, even come back to clean up, the mess they left. There are also, they must be recently homeless people, that moved in and leave the outside area full of trash and cigarette butts, and refuse to clean up, after themselves. They also beg anybody, on or off the property for rides somewhere, as well as cigarettes Although this apartment complex is new, it has and will be going downhill, super-fast. It has been more than 31/2 months and the property manager, refuses to have maint. replace our air filter, I have serious breathing problems, and even if I tried, I could not reach 9 feet high to replace the air filter. The property has 5 brand new gas grills, and they (the manager) refuses to fill EVEN 1 propane tank. The management expects elderly residents to carry around a heavy 5-gallon tank of propane, and perhaps lug the tank, to the 3rd and 4th floor apartments, if they want to use the 5 brand new gas grills, disgraceful. This over 62 years old-unit apartment, is fast becoming the worst place in Phoenix, and Mercy Housing Corporation did it in less than 3 months. YOU would be better off, homeless, then living here. New update here. NOTHING in maintenance has been getting fixed here for over 7 months. If something is broke in your apt. it will stay broke, until you move out. New property manager is just as bad as the old one. The new manager, Olivia , is more interested in being a fashion diva, than getting maint. issues fixed, from 6 months ago. Heed the warning here, do not move to this dump.
• JT

  Jason Timbrook

  Aug 16, 2026
  5.0
  Very spacious, nice air conditioning, the dog park could use a covering for shade. And to keep us and the animals from being burnt from the sun.
• AT

  Andrew Tete

  Jun 12, 2026
  1.0
  Totally 0. After new management take cover feels like nothing will get done. Any requests to fix cabinets or different things in apartment ...never getting answer when they will resolve issues other, then first they need to inspect it first. They were issue that they send late payments notification with late fees to residents who pay it on time, and they want them to prove they did by bank statements etc... with its senior living so not everyone can just go to bank and get statements right away. Just poor management who never want to leave their office and find out what's really going on around. Now they start sending lease volitions about garbage been not throw in the garbage chute but how you want to make that happen for some residents when a lot of times for few days in garbage chute room bags are on floor and no way even to get to that chute. They have cameras etc.. so they see issue. Adding few days just that garbage sitting there and piles up before anyone take care of it with giving amazing smell in entire floor sometimes even your apartment.
• BS

  Beverly Sallee

  Nov 7, 2025
  5.0
  Best place I have lived in for a lot of years.
• ML

  Mable Lind

  Nov 7, 2025
  5.0
  I am a new residence at the Casa Bote senior community and I love the community. I love the people. I love the experience. This is my first time being in a community that serves seniors.! The atmosphere is friendly and loving