Orchard Pointe at Arrowhead is a Heritage senior living community in Glendale, Arizona, conveniently located near 67th Avenue and Bell Road. We offer Assisted Living and Memory Care with personalized support designed around each resident’s needs, preferences, and daily routines. From understanding individual care needs to getting to know the people and moments that matter most, our team creates a welcoming environment where residents feel supported, connected, and at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.