We are a residential care home dedicated to providing compassionate care and kindness to our residents. Our mission is to enrich the lives of those who live with us by responding to their unique needs and universal desire for dignity and respect.
We pride ourselves on having a comfortable, clean and quiet home. We work to foster a peaceful, safe environment.
With two decades of experience caring for seniors, we offer excellent care in a family environment, including: Supervisory, Assisted, and Directed Care, Short-term respite stays, Memory support e.g. Alzheimer’s disease, dementia. We also have 24/7 on-duty, awake staff and On Call Nurse Practitioner (NP).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.