North Elm KinderCare

Reviews

• JV

  Jennifer Vazquez

  Oct 29, 2025
  5.0
  KinderCare has exceeded our expectations in every way. The teachers are dedicated and attentive, creating a warm and structured environment that encourages learning through play. The facility is always clean, organized, and secure. I really appreciate the regular updates and photos we receive throughout the day — it gives me such peace of mind. Our child has developed strong social skills and a genuine love for learning thanks to their time here. I couldn’t be happier with our experience!
• AC

  Allison Combs

  Jul 6, 2020
  5.0
  I entrust all 3 of my kiddos will this lovely group of teachers. Ms Christina made me feel beyond comfortable leaving my infants with her and they are all forever in love with her. Ms Denise is my 2 year old son's "best friend" to this day. And I am eternally indebted to these teachers and this school for my 4 year daughter reading, writing, SIGN-ing, and being so well-rounded socially- she is off to kindergarten as a 4 year old, thanks to her amazing teachers (especially her beloved Ms Nicole)! SO much structure and love in this school. They are part of our family, forever. <3
• CG

  Chrystine G

  Mar 20, 2019
  5.0
  Being a first time mama and trusting anyone to care for my baby when I return to work was very difficult in and of itself. The North Elm KinderCare has wonderful and always, genuinely happy people. I was instantly comforted and assured that my baby would be happy spending hours there. My family is happy with the facilities and the process here. I would highly recommend this place!
• SR

  S R

  Mar 15, 2019
  2.0
  My child went here for almost 2years and no doubt the teachers take decent care of the kids, which is the reason me & my husband have retained our child here for so long since it's also convenient for our work location & schedule. But I have to say this place is not the tidiest, its old, smells bad and stinks of Poop all the time especially in infant & toddler rooms. Dont say that's normal, it's NOT! I have seen other places that are maintained well. Also, if you notice....pretty much all the kids in infant & toddler rooms have runny noses year round and the teachers dont bother to wipe them frequently. So I have seen 1000s of times that kids have boogers running into their mouths...yikes!! I feel so pity for those little ones. The biggest NEGATIVE rating goes out to Ms. MARLA - the Director of the center. Oh my! She has TONS OF ATTITUDE and she looks for every petty opportunity to somehow give an excuse to keep the kids' headcount to a minimum, especially around the holiday season and any breaks...just so she could leave early and let some of her staff early so she doesnt have to pay all the staff for full days or whatever! But aren't you supposed to be open till 6.30pm if it's a day before holidays like July 4th and you haven't announced ahead of time that you plan to close early? We are not expecting even till 6.30, atleast 5.45pm for working parents? She also comes up with some excuse or the other to send kids home for silliest reasons like if they sneeze twice, or their body gets warm because they slept inside a fleece blanket, wore a jacket all day long and they feel warm to the touch... she suspects they are coming down with fever and calls you right away and makes the kid stay home for next 2days. If our child was really unwell, it breaks out heart to send the little one to school. But I see no reason to keep them home bored and affecting our work schedules for sneezing, duh!!! The food they offer is not the healthiest choice either. Not that Melissa - the cook, is any bad. She may be just doing her job, but the quality of products they use itself is blah! The food is canned and bland, and I don't understand how difficult is it to use regular vegetables/fruits instead of canned ones? I used to feel pity for my kid & others that they ought to eat that food (they dont allow home or outside food). The management may have to really think if they were in those kids' shoes, will they really even taste that food?. Wish they atleast had an option to let outside food, although I understand Kindercare is a franchise. Lastly, very insignificant but makes me question about the work environment. Did any other parents who send their kids to this school ever notice that pretty much all teachers in this school look so lifeless, dull, with subdued behavior and low voices. I hope they get to enjoy their work more. All in all, thankful ONLY for the teachers' services. Ms. Christina in infant room was very very good. I wish she looks for work elsewhere, not in this dump. MANAGEMENT SUCKS!

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