Nelson-Berna Funeral Homes is a family-owned funeral service provider based in Fayetteville, Arkansas, operating three locations: Nelson-Berna Funeral Home, Moore's Chapel Funeral Home. Stockdale-Moody Funeral Home was bought by Scott and Paula Berna in 2020 and the name formally changed to Nelson-Berna Funeral Home Rogers in 2021. Berna Funeral Homes is known for its compassionate and professional services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.