Smith Family Funeral Homes in Hot Springs serves Garland County families from 2205 Airport Road, including Hot Springs Village, Malvern and the surrounding lake communities. We offer traditional funeral services, burial, cremation, direct cremation, memorial and graveside services, monuments and grave markers, and funeral pre-planning. Cremation takes place at our own Cremation Center in North Little Rock, so your loved one never leaves our care. We help veterans' families claim VA burial benefits and arrange military honors, and our Aftercare by Smith program supports families well beyond the day of the service. Part of a family-owned Arkansas group founded in 1955 and now in its third generation, we welcome families of all faiths and t...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.