Back in the 1930’s, what was to become the Nelson-Berna Funeral Home was founded here, in Northwest Arkansas. Originally Nelson Funeral home, there was one guiding principal that is still the hallmark of Nelson-Berna today: to provide extraordinary service, attention to detail, and make each service as unique as the individual it celebrates. At Nelson-Berna Funeral Home, we have been celebrating life for over 75 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.