Familiar faces when you need it the most; we have been serving White and Lonoke Counties since 1933. We are a locally-owned and operated firm. We constantly strive to enhance our services and make our home the very best that it can be; we achieve this by anticipating the needs and wishes of our families. Smith - Westbrook Funeral Home has their own state-of-the-art Cremation Center at our other location in North Little Rock. We have complete control and oversight of the cremation. In 2008 the Priest family asked the Smith family to purchase Westbrook and keep the business locally owned. The Smith's have proudly served their community with compassion and dignity for over 55 years of family funeral home ownership.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.