Located only minutes off Interstate 65 near the Oak Mountain State Park and convenient to local restaurants and retail stores, the Gardens of Pelham offers a nurturing environment for seniors which enjoy life to the fullest. From our cozy apartments and spacious common areas to our daily exercise program and friendly caregivers, you will find a carefree lifestyle at the Gardens of Pelham. Everyone who calls our assisted living home receives individual care, personalized assistance and exceptional service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.