Nursing HomeAssisted Living FacilityRehabilitation Center
About Englewood Health Care Center
Crowne Health Care works with Englewood Health Care Center to provide the Monroeville, AL area with long-term and 24-hour skilled nursing care solutions. Rated a CMS Five-Star facility for four years running, our highly trained team of caregivers are here to help. Our federally and state-licensed nursing home accepts private or self-pay insurance, most private insurance policies, as well as some HMOs and supplemental or long-term care insurance. We are also certified for Medicare and Medicaid.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.