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Business Details
About
Funeral HomeCasket ServiceCoffin SupplierCremation ServiceFuneral DirectorMortuary
K. L. Brown Funeral Home and Cremation Services is a locally owned, veteran-owned funeral home in Jacksonville, Alabama, offering full-service funeral care with our own on-site crematory. Rebuilt after 2018 tornado damage into a contemporary, welcoming space with an on-site community café, our Jacksonville location has served the community since 1978, when Koven L. Brown founded the funeral home. Cremations are performed on site by our own Certified Crematory Operators, and we offer traditional funeral and memorial services, burial services with graveside and committal options, direct cremation, green funeral services, veterans' burial benefits guidance, grief support and aftercare, and financing and insurance-assignment options. Monumen...
Location
K. L. Brown Funeral Home and Cremation Services
322 Nisbet St NW, Jacksonville, AL
36265, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.