About Oakwood - North Baldwin’s Center for Living
We understand that deciding to place a loved one in a long-term care facility is a difficult decision. Oakwood – North Baldwin’s Center for Living is a 75-bed licensed skilled nursing facility located on the campus of North Baldwin Infirmary. Our staff provides round-the-clock care in a clean, comfortable and home-like environment. Established in 1991, our facility includes both private and semi-private accommodations that are spacious and tastefully-decorated. We also offer both long and short-term care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.