K. L. Brown Funeral Home and Cremation Services is a locally owned, veteran-owned funeral home serving Anniston and Calhoun County from the Golden Springs area, near Forestlawn Gardens, Anniston Memorial Gardens, and Highland Cemetery, and the nearby communities of Jacksonville, Oxford, Heflin, Gadsden, Piedmont, Riverside, and Pell City. First opened in 1999 as Brown and Kughn Memory Chapel and renamed K. L. Brown Memory Chapel in 2006, our Anniston location offers a light-filled lobby, a spacious chapel, and ample on-site parking. We provide funeral, burial, memorial, and direct cremation services, funeral pre-planning, green burial, veterans' burial benefits assistance, financing and insurance assignment, and grief support and afterca...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.