Memorial Monuments Of Sulphur Springs

Reviews

• JH

  Jesse Hull

  Aug 18, 2023
  1.0
  DO NOT USE THIS COMPANY we ordered our dad's headstone in March and we called continuously to find out when the headstone would be finished so my dad would have his headstone for his one year anniversary in September and was told they had no idea infact the place they hired out to got upset if they called to ask when it might be ready according to the female owner the orders are only placed when the truck comes in which they never know when that might be the total was completely paid off awhile before the headstone came in August only to find out the owner made a mistake and the wrong initials was put on his headstone and now it will have to be sent back to be fixed and my dad will not have his headstone for his anniversary poor customer service we spent over 3,000 dollars for this to happen and it was all due to the irresponsibility of this company these people didn't care about the heartbreak this caused our family
• BG

  Brenda Gillard

  Sep 5, 2017
  1.0
  HORRIBLE Service. Order the headstone for my dad June 1. It is now 9/5 and we still do not have the headstone. They told us when we picked out the headstone and paid our money that it would take 6 weeks. I called July 11 and they were going to pick it up that day in Ft Worth. We went this past weekend to see it and it is still not there. They have it , they might get to it this week. No promises, and now meniton if they would call me if they do get it placed. The weather and several funerals have been the factor. Not buying either excuse for the 3 months waiting period. Horrible customer service. Good luck if you choose this business for your family needs.
• CJ

  CHERYLE JAMES

  Oct 22, 2014
  1.0
  They did not make the bench monument as i asked they let me make payments and when we fell into hard times we were not able to continue until later but by then they had came a reposed the bench when i finally paid it off they brought it back but not the one i ordered ,this has been 15 years according to him and he says he has a hot check on me how could he possibly have a hot check if i paid it off i ask for documentation he said he didn't have time to look for it ,but would turn my check into the da if i had not paid for it they would not have returned it....i never recievied a notification of am check and he said he would return the original when i pd it off and i did pay itoff it got returned but not the one i ask or paid for all i askn for is documentation that i sighned to prove either way all i got was threats ,i dont want any money just what i paid for .thank you for your time...

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