HarborChase of Southlake represents premier senior living in Southlake, Texas. Offering assisted living and memory care services, residents and guests can indulge in delicious chef-prepared meals, enjoy beautiful living spaces, and experience the unsurpassed hospitality of HarborChase. Less than thirty minutes from Dallas and Fort Worth, HarborChase of Southlake is conveniently located to highlight the beauty of North Texas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.