At Franklin Park® Sonterra in San Antonio, our senior apartments invite you to enjoy a carefree independent or assisted living lifestyle. Each apartment is artistically designed to capture an exclusive sense of style. Functionality mixed with luxurious details gives your home substance and beauty. Maintenance-free independent living lets you enjoy a refreshing lifestyle free from the burdens and stress of homeownership. For those who needed added support in their daily lives, our assisted living services create a memorable and supportive experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.