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Carol Ann's Home Assisted Living

About

Assisted Living Facility
Carol Ann's Home Assisted Living/Memory Care opened its doors in October 2008. I was interested in providing a different type of care then what was currently available to seniors. I believe seniors deserve to live and be cared for in a home environment where they feel comfortable and still have access to the support they need. I truly believe a smaller, more intimate home setting leads to happier residents. We have 3 locations one in medical center area and 2 on north east side. We take care of all the residents needs such as bathing,grooming,medications,housekeeping, and meals. Our rates are all-inclusive and rates never increase. We accept private pay,long-term care insurance and VA benefits. Rates start at $3,000 per month.

Location

Carol Ann's Home Assisted Living
4215 Hilton Head Street, San Antonio, TX
78217, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.