Carol Ann's Home Assisted Living/Memory Care opened its doors in October 2008. I was interested in providing a different type of care then what was currently available to seniors. I believe seniors deserve to live and be cared for in a home environment where they feel comfortable and still have access to the support they need. I truly believe a smaller, more intimate home setting leads to happier residents. We have 3 locations one in medical center area and 2 on north east side.
We take care of all the residents needs such as
bathing,grooming,medications,housekeeping, and meals. Our rates are all-inclusive and rates never increase. We accept private pay,long-term care insurance and VA benefits. Rates start at $3,000 per month.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.