Business Details
About
Funeral Home
At Rest Haven, we are committed to the highest level of professional, compassionate and personalized funeral service. We will serve each family with integrity and respect, helping them honor, remember and celebrate the life that was lived.
Details
- On-site parkingAvailable
Location
Hours
Reviews
4.9
132 reviews
5 stars
127
4 stars
2
3 stars0
2 stars1
1 star
2
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, empathy, and support during difficult times.
Professionalism
The team was noted for their professionalism, attention to detail, and ability to handle arrangements smoothly.
Responsive Service
Many reviews highlighted the quick and responsive nature of the staff, who were available to assist families at all hours.
Comprehensive Support
Rest Haven was recognized for providing a full range of services, making the process easier for families, including follow-up support.
Facility Quality
The facility was described as clean, well-maintained, and welcoming, contributing to a positive experience.
- TSTheron SimpsonDec 29, 20255.0From the day, several years ago, when we bought our burial contract to the day, last month, that we had to activate the contract, Rest Haven's staff have been extremely friendly, patient, kind & supportive in our moments of need. From the time they were notified of our son's passing, to the day that he was finally inurned at the Dallas Fort Worth National Cemetery (over a month later), they were there for our every need.
- NTNicole TurnerDec 25, 20255.0Tom has made this a very smooth process. Thank you all for your kinds words and making this a stress free time.
- RSRandal sandersDec 11, 20255.0I reached out to Rest Haven in the evening and a Director called me back very quickly. She was very professional and listened to my concerns and needs. We did not live is the area. When the hospital notified Rest Haven that my wife had past, they responded quickly and respectfully to pick her up. I was very pleased with the service that they provided.
- JCjimmy choateOct 5, 20255.0Jonathan chance was terrific, everything went perfectly, communication was on point, pricing was fair. Thank You!
- MMMiriam MaidenSep 22, 20255.0I had a wonderful experience with Rest Haven Rowlett. Jonathan Chance, the funeral director, was wonderful to work with, and made the process of my sister's memorial service stress-free and simple, but everything was very professional. They handled the cremation and memorial service, while also providing assistance with the obituary, videos, the services, the food and flowers. They are like a one stop shop! Everyone was so cordial and helpful. Would definitely use their services again.
Frequently Asked Questions About Rest Haven Funeral Home - Rowlett
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
What services does Rest Haven Funeral Home provide?
Rest Haven offers professional and compassionate funeral services including body transportation, embalming, death certificate arrangements, obituary submissions, preparation for viewing, funeral arrangements, and grief assistance.
How should I proceed when a death occurs?
You should coordinate with the funeral home, provide vital information like birthplace and Social Security Number, contact clergy, decide on funeral details, notify acquaintances, prepare obituary information, and arrange support for family communications. The funeral home assists with these steps and orders death certificates.
Will someone come immediately when I call Rest Haven?
If you request immediate assistance, a funeral director will come promptly. Families may also choose to spend time saying good-bye before the director arrives.
Should I choose burial or cremation?
Burial in a casket is common, but cremation is chosen for cost and scheduling flexibility. Cremated remains can be kept in an urn, buried, placed in a mausoleum, or scattered according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body, allowing time between death and final disposition for comforting services.
What are the operating hours of Rest Haven Funeral Home?
Open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
What payment options are accepted at Rest Haven Funeral Home?
They accept American Express, Discover, Financing options, MasterCard, and Visa.
Is parking available onsite at Rest Haven Funeral Home?
Yes, onsite parking is available for guests.
Are there any nearby churches for funeral or memorial services?
Yes, Rowlett Church, New Life Assembly, and Primera Iglesia Bautista Rowlett are nearby churches that families can consider for services or support.
What local amenities are near Rest Haven Funeral Home that might help visitors?
Nearby amenities include the Corner Store convenience store and gas station, Circle K ATMs, and Western Union for financial services, useful for visitors' convenience.
Are there any notable landmarks near Rest Haven Funeral Home worth visiting?
The View at Sapphire Bay and Sacred Heart Cemetery are notable nearby landmarks that visitors might find interesting to visit before or after their time at the funeral home.