Business Details
About
Funeral Home
At Rest Haven, we are committed to the highest level of professional, compassionate, and personalized funeral service. We will serve each family with integrity and respect, helping them honor, remember, and celebrate the life that was lived."
Location
Rest Haven Funeral Home - Rockwall
2500 State Highway 66 East, Rockwall, TX
75087, United States
Hours
Reviews
4.9
251 reviews
5 stars
240
4 stars2
3 stars2
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Compassionate Staff
Customers consistently praised the staff for their compassion, patience, and support during difficult times.
Attention to Detail
Many reviews highlighted the staff's meticulous attention to detail in planning and executing funeral services.
Professionalism
The professionalism of the staff was frequently noted, with customers appreciating their respectful and efficient handling of arrangements.
Positive Experiences
Overall, the majority of reviews reflected positive experiences, with families feeling supported and cared for throughout the process.
Communication
Customers appreciated the excellent communication from the staff, which helped ease the stress of planning services.
- BMBenjamin Martinez3 days ago5.0Rest Haven Funeral Home: ⭐⭐⭐⭐⭐ I want to express my heartfelt gratitude to Rest Haven Funeral Home for their second annual Dia De Los Muertos celebration! This event brought my family together with the community and families of our lost loved ones in such a warm and welcoming atmosphere. The incredible staff—Liz, Rebecca, Devon, Cindy, and Robert—went out of their way and made us feel right at home with their friendly greetings. The beautifully decorated meeting room, adorned with photos of our deceased but NEVER FORGOTTEN loved ones, truly captured the spirit of the day. We were treated to a delicious Mexican meal, featuring tamales, beans and rice, and delightful pastries that everyone enjoyed. The entertainment was fantastic, with the movie Coco playing on the big screen, and our children loved getting their faces painted by a talented artist. To top it all off, everyone received freshly cut flowers that we took to visit our father's grave in his memory. Our family is so thankful for the compassionate care provided by Rest Haven Funeral Home, who supported us every step of the way during our father's funeral in the most professional and thoughtful manner. They truly go above and beyond—not just focusing on the services, but genuinely caring for the families of those lost. Thank you, Rest Haven Funeral Home, from the bottom of our hearts! — The Martinez Family
- SSsandraNov 17, 20255.0Our experience was one of the best we have ever had. We could not have done it without Joseph and Tracey. They made everything so easy for us and so kind and understanding. The flower box flowers were beautiful. Thank you all for all yoy did for us.
- DCDonna CornellNov 14, 20255.0Rest Haven (Rockwall) staff, especially Desiree, was amazing to work with in the wake of my dad's death. There were so many moving pieces to manage as we tried to make arrangements and Desiree handled it all with confidence and grace. She is very clearly uniquely equipped to do her job in the way she sought to honor my dad and care for our family well.
- LLlaura laboyNov 13, 20255.0I never thought I would have to leave a review for a funeral home, but Rest Haven has been so special to my family and me during the worst time of our lives. My husband passed away suddenly last month, and we had no idea where to even begin when the hospital told us we need to let them know within 48 hours where to send his body for burial. We called so many funeral homes, and cemeteries. But there was something very reassuring and supportive in Lada’s voice when we spoke with her. She broke down all the prices, and was very detailed. I explained to her our financial situation, and she was so gentle and understanding. She was more concerned with getting my husband in her care. And that was such a big relief for us. The funeral home has their own cemetery which was so convenient. Especially for relatives that had to fly in from out of town. We did not have to worry about driving from funeral home to cemetery. Which helped quite a bit with the cost. When we met with them the next day I felt so emotional because I just knew this was the place. It was so peaceful, and so well maintained. The facility was beautiful, and I felt that it would help alleviate some of the nervousness and fears my little ones were feeling. There was so much to decide, so much to think about, but Lada was patient and never tried to upsell me. It did not feel overwhelming with her. She gave us time, she gave us space, and my kids loved her so much. She made sure to make them feel special. We were given a list with due dates for everything they needed, pictures, clothes, payments, etc…and that helped me tremendously! Tracey was also amazing helping us decide on the cemetery details. She was very open with us, and took time to show us the different areas for the available plots. Honestly, there were no areas that disappointed. There are beautiful views in every direction. It is a place that I would feel safe coming to with my kids. The day of the funeral, Lada was not even supposed to work, but she wanted to be there for us to make sure that everything was perfect. It was such a beautiful funeral, so full of love, and Rest Haven made everything go smoothly. I did not have to worry about anything. I was able to just grieve my husband, and celebrate his life. I do not have enough words to thank Rest Haven, especially Lada. We love them so much, and will never forget how they took care of my husband and our family during this time.
- DAD AdamsNov 10, 20255.0Mere words cannot express the gratitude I have for the way Lada Feldman & Rest Haven-Rockwall managed the final send off for my elderly father. He prearranged much of it (highly recommend) and Lada, along with her team, patiently guided us through each of the service elements. Lada was professional, respectful, and extremely detail oriented (which my Dad would have loved!). The resulting service & burial could not have been more beautiful. Highly Recommend!
Frequently Asked Questions About Rest Haven Funeral Home - Rockwall
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
What services does Rest Haven Funeral Home - Rockwall provide?
Rest Haven Funeral Home - Rockwall offers professional, compassionate, and personalized funeral services including body transportation, death certificate arrangements, embalming, funeral planning, and grief assistance.
What should I do immediately after a death occurs?
Contact the funeral home for coordination, bring important personal information for death certificates, arrange funeral or memorial services with clergy, and notify family and friends.
Are funeral directors available immediately when called?
Yes, if immediate assistance is requested, the funeral director will come right away; otherwise, they accommodate the family's preferred timing to say good-bye.
Should I choose burial or cremation for funeral services?
Burial is traditional and common, while cremation is often less expensive and allows memorial services at convenient times; cremated remains can be buried, placed in mausoleums, or scattered following state laws.
What is the purpose of embalming a deceased body?
Embalming sanitizes and preserves the body, enabling family members to have more time to arrange and participate in a memorial service that is comforting to them.
What are the business hours of Rest Haven Funeral Home - Rockwall?
The funeral home is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
What payment options are available at Rest Haven Funeral Home - Rockwall?
They accept American Express, Discover, Mastercard, Visa, and also offer financing options.
How can nearby places like The Flower Box assist me when using funeral services?
The Flower Box, a nearby flower and gifts shop, provides floral arrangements which can be ordered to enhance funeral services conveniently near the funeral home.
Can I visit Rockwall Bible Church when attending services at Rest Haven Funeral Home?
Yes, Rockwall Bible Church is close by and may be a place for spiritual support or ceremonies before or after visiting Rest Haven Funeral Home.
How might the proximity of Rockwall Municipal Court be relevant to funeral home visitors?
Visitors handling legal matters related to a death may find Rockwall Municipal Court nearby, facilitating coordination of necessary legal documentation alongside funeral arrangements.