Certified by Rest Haven Funeral Home - Rockwall • Mar 08, 2026
Funeral Home
At Rest Haven, we are committed to the highest level of professional, compassionate, and personalized funeral service. We will serve each family with integrity and respect, helping them honor, remember, and celebrate the life that was lived."
Location
Certified by Rest Haven Funeral Home - Rockwall • Mar 08, 2026
Certified by Rest Haven Funeral Home - Rockwall • Mar 08, 2026
Reviews
4.9
301 reviews
5 stars
271
4 stars2
3 stars2
2 stars2
1 star
6
CC
Chris Cantrell
5 days ago
1.0
We held my father‑in‑law’s services here because he had prepaid with this funeral home. Despite that, we received a past‑due bill for $7,100 simply because they needed a copy of the death certificate to access the prepaid funds. Instead of calling us to request the document, they sent a bill. The need was never expressed when we were discussing arrangements during his burial. We would have happily given them a copy if they told us it was needed.
This was extremely upsetting for our family during an already difficult time. The lack of communication and care was disappointing, especially from a company in this industry that should understand the sensitivity of these situations.
We are still waiting on the refund for our overpayment. Imagine our shock when we opened what we thought would be a refund check and instead found a past‑due notice for money we do not owe.
The local funeral home blamed corporate, which means this issue could happen at any of their locations. Very poor customer service and a deeply frustrating experience.
AM
Annmarie Martin-Bixby
Feb 26, 2026
5.0
It’s been a year since my husband passed. And I’m finally ready to write the review.
Desi was amazing. I don’t have the words to express how much she did for me and my family. Rest haven will always be a special place for me.
JO
Jerry Owens
Feb 24, 2026
5.0
Meehan was such a wonderful, compassionate person and was there when I needed her to help me with the arrangements. My family really appreciated the help that was offered to us from Rest Haven Thank you again for such a kind, loving Experience to help guide us through this lonely time
DW
David Woody
Feb 9, 2026
5.0
We were very pleased with the service we received at Rest Haven Funeral Home - Rockwall. The staff was very professional and compassionate. Our director, Joseph Slovak, was helpful and communicative with us on all aspects of the service. His guidance made the process understandable and the ceremony was wonderful. We provided him our dad's military records and he was able to arrange for military funeral honors on short notice. Claudia Hernandez was also very helpful in answering our questions and guiding us through the entombment process at the mausoleum. The attention to detail of all the staff we interacted with was exceptional.
GL
Gina Lensch
Feb 3, 2026
5.0
Recently my father passed away and Rest Haven took us under their wing. With their guidance and compassion they navigated us through every step of the way helping us make decisions during a difficult time. They have continued to follow up with us and offer support as well. Wonderful staff there and we appreciate them so much.
Frequently Asked Questions About Rest Haven Funeral Home - Rockwall
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
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