Harmony at Home Senior Care

Reviews

• TD

  Timie Durham

  6 days ago
  5.0
  Thank you Massy, my father’s caregiver!! You have been so patient and attentive to him. Knowing he is in your care while errands are being ran is priceless. Thank you!!
• DB

  Daniel Benson

  Apr 22, 2026
  5.0
  This is a review of my caregiver Muriel. She’s always on time, very kind, and does a great job. You should give her a raise. If you were my employee, I certainly would.
• SW

  Skip Williams

  Mar 30, 2026
  5.0
  I would like to give a special shoutout to Tashia for her outstanding dedication and professionalism. She is always punctual and approaches her work with focus and care. Tashia gets straight to business while still being attentive to my needs, which makes me feel comfortable and well cared for. Her reliability and commitment truly make a difference, and I sincerely appreciate the quality of care she provides.
• CG

  Cindy G

  Mar 28, 2026
  5.0
  I never write reviews. Just get what I need and move on, right? Gino Civale inspired me to make an exception. Care for my family member is a must have to keep the flow of activity productive and manageable. We are at that in between stage. Full time care not needed. Half days still too much. Looking for ways to extend/preserve the funds on hand. Gino heard us. Did not try to talk us into more than we needed. Just here is what I have, and are we a fit for you. We did not move forward with Harmony at Home Senior Care at this time. Gino has another offering in development that will better fit our current needs. We have Gino on speed dial. I highly recommend meeting with Gino to see if he can help.
• BJ

  Brett Jacobs

  Mar 13, 2026
  1.0
  First of all - I'm recognizing staff names in the '5 star reviews' here. That should be your first red flag. Here's the reality: Less than 1 star if it were possible after giving them a year. Any family considering this company should study our opinion in this review and consult Health and Human Services about their actual record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility significantly without adding reliable staff. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly have to rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at our facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift to get him out of bed, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly, which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, another red flag for an agency. It became a joke at the community: which Harmony CG did you get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent than the corporate staff who are impossible to get ahold of when you need them most. However, the moment we informed them we were moving on from their services to another provider, we had no problem hearing from them immediately. They discharged us within 24 hours via email which left us completely alone after they promised to care for him through the weekend. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS by the facility. Here was the last 24 hours of his care for a snapshot: the day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck so he could finish delivering his other meals to patients. The problem is that he had delivered the wrong meal to us so he was even further behind (by dad is diabetic). Then they decided to discharge us 2 days early and left him with a full diaper. By the grace of god the other agency stepped up and found staff. We are not the only families who've had these issues at this facility either with Harmony, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure. Do your research. Protect your family. I'd recommend finding literally any other option.

Frequently Asked Questions About Harmony at Home Senior Care