Trinity Oaks of Pearland is an independent and assisted living facility located just south of Houston in Pearland, Texas. We are located within minutes of grocery stores, churches, and shopping centers for those seniors who hope to maintain their independence. We offer spacious, comfortable, and secure apartments for every level of care a resident may require. Our dedicated staff works 24-hours a day to ensure our residents receive the proper physical and spiritual care with the utmost respect. We customize a care plan for each individual resident to make sure their personal interests and preferences are being taken into consideration. Our main goal is to ensure our residents and their loved ones feel safe and secure in our community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.