Focused Care at Odessa is found in one of the fastest growing cities in the Lone Star State. Rated a four-star facility in the Five Star Quality Rating System under the Centers for Medicare and Medicaid Services (CMS), Focused Care at Odessa has undergone renovations and upgrades that include newly modeled private suites for skilled care and a large therapy gym.
Within minutes of Medical Center Hospital, Focused Care at Odessa is a perfect choice for short-term rehabilitation, long-term care and post-operative recovery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.