Assisted Living FacilityNursing HomeRetirement CommunitySenior Citizen Center
From the moment each resident arrives, Teresa’s House feels like home. Our vision and motivation were to Reimagine, Rethink and Reinvent Senior Care in McKinney, TX; nurturing our residents with a standard of care like no other! Teresa’s House represents the evolution of concierge assisted living and memory care – a purpose-designed solution for our residents. With 1-To-5 Staff to Resident ratios among the highest in the industry, our staff members are much more than experienced senior care professionals. We invite you to experience why Teresa’s House is a truly exceptional and caring place catering to our residents and providing peace of mind for their families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.