This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Grand Brook is family-owned and operated, and dedicated to providing the highest level of care for individuals with memory impairment. For generations, our family has passed down the traditions of faith, family, love, and caring for others. We understand first-hand how difficult this time can be and how important it is to select a trustworthy memory care community for your loved one.
Every Grand Brook community offers your loved one a safe, caring home environment. We are confident you will have peace of mind knowing your loved one is surrounded by compassion, encouragement, and excellent care. Call for more info and discover why Grand Brook of McKinney is the perfect choice for your family!
We look forward to welcoming your family home!
Location
Hours
Reviews
Boost local visibility and reputation with reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.