New Haven Kyle opened to residents in 2015. Our Kyle, Texas location was our first assisted living home near Austin. We’ve loved setting down roots here in this wonderful, tight-knit community. Did you know that Kyle is known as the Pie Capital of Texas?
Our Assisted Living residence is designed to provide a home-like environment for seniors. We provide caring assistance with daily living activities in ways that promote independence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.