Schmidt Funeral Homes - West Grand Parkway

4.7
149 reviews

About

Funeral Home
Since 1945, Schmidt Funeral Home has had the honor and privilege of helping families in Katy, West Houston and the surrounding area remember their loved ones in meaningful ways by offering personalized funerals and memorial services for all faiths, as well as cremation, burial and advanced planning. Today, the Schmidt family and our experienced team of funeral directors, who live in and are active supporters of the community, are continuing that 70-year tradition of excellence at both our original East Avenue location in downtown Katy and our new location, located on Grand Parkway South in Katy, now open to better serve our growing community. This new state-of-the-art complex includes a 16,000 square foot primary building that features a beautifully-appointed chapel, two large staterooms and a spacious reception area. The 4-acre complex also includes Katy's first and only on-site crematory.

Location

Schmidt Funeral Homes - West Grand Parkway
1344 West Grand Parkway South, Katy, TX
77494, United States

Hours

Reviews

4.7
149 reviews
5 stars
134
4 stars
2
3 stars
2
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their compassion and support during difficult times, highlighting individuals like Cassie, Kristina, and Randy for their attentive and caring service.

Professionalism

The staff was frequently noted for their professionalism and attention to detail, ensuring that families felt supported and informed throughout the funeral planning process.

Communication Issues

Some reviews mentioned problems with communication and follow-up, particularly regarding service details and the handling of documents, which led to frustration for some families.

Facility Quality

The funeral home was described as clean, welcoming, and well-maintained, contributing to a positive atmosphere for memorial services.

Mixed Experiences

While many reviews were positive, there were also several negative experiences reported, particularly regarding customer service and specific service execution, indicating inconsistency in overall performance.
  • MD
    Maya Daniels
    2 days ago
    5.0
    Cassie the funeral director is amazing. She’s been SO kind and patient with me during this hard time. Choose this funeral home!
  • JR
    Joe Rothchild
    Nov 15, 2025
    5.0
    Randy and Sherri are the most exceptional people I have ever met in the industry and with their personal care , kindness and compassion made all the difference in the world to me. They went above and beyond the call of duty at all times and I am very grateful and appreciate them very much. Joe Rothchild
  • MB
    Mimi Burke
    Nov 13, 2025
    5.0
    Considering this is one of the most difficult things you will ever go through in life, Schmidt Funeral Home has made the transition so much easier for me. They have been kind and patient and helped me to understand the whole process. Jay has been exceptionally wonderful and understanding answering all my questions.Cheryl has also been fantastic helping me to get my daughter's obituary page set up. This is the third time I have used Schmidth Funeral Home and every single time they have been wonderful to work with.
  • AS
    Amanda Stange
    Nov 5, 2025
    5.0
    Always very comfortable and inviting! Staff is very friendly and Sherry the Director is such a blessing! Peaceful upon arrival and at peace when I leave the double doors!! Highly recommended!
  • TG
    Terri Gibson
    Oct 25, 2025
    5.0
    Schmidt Funeral Home and staff, specifically Randy, were compassionate, kind and helpful when my friend had to say good bye to her son recently. During a time of such devastation, it is so important to have someone who can walk you through the process in a gentle and comforting manor. Randy did just that!

Frequently Asked Questions About Schmidt Funeral Homes - West Grand Parkway

What does a Funeral Director do?

Pick up the deceased and transport the body to the funeral home (anytime day or night) Notify proper authorities, family and/or relatives Arrange and prepare death certificates Provide certified copies of death certificates for insurance and benefit processing Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits Prepare and submit obituary to the newspapers of your choice Bathe and embalm the deceased body, if necessary Prepare the body for viewing including dressing and cosmetizing Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed Coordinate with clergy if a funeral or memorial service is to be held Arrange a police escort and transportation to the funeral and/or cemetery for the family Order funeral sprays and other flower arrangements as the family wishes Provide Aftercare, or grief assistance, to the bereaved

What do I do when a death occurs?

The funeral home will help coordinate arrangements with the cemetery. Bring the following information to complete the State vital statistic requirements: ✓ Birthplace ✓ Father's Name ✓ Mother's Name ✓ Social Security Number ✓ Veteran's Discharge or Claim Number ✓ Education ✓ Marital Status Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home. The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you. Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone. Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school). Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact). Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.