Since 1945, Schmidt Funeral Home has had the honor and privilege of helping families in Katy, West Houston and the surrounding area remember their loved ones in meaningful ways by offering personalized funerals and memorial services for all faiths, as well as cremation, burial and advanced planning. Today, the Schmidt family and our experienced team of funeral directors, who live in and are active supporters of the community, are continuing that 70-year tradition of excellence at both our original East Avenue location in downtown Katy and our new location, located on Grand Parkway South in Katy, now open to better serve our growing community. This new state-of-the-art complex includes a 16,000 square foot primary building that features a beautifully-appointed chapel, two large staterooms and a spacious reception area. The 4-acre complex also includes Katy's first and only on-site crematory.
Many customers praised the staff for their compassion and support during difficult times, highlighting individuals like Cassie, Kristina, and Randy for their attentive and caring service.
Professionalism
The staff was frequently noted for their professionalism and attention to detail, ensuring that families felt supported and informed throughout the funeral planning process.
Communication Issues
Some reviews mentioned problems with communication and follow-up, particularly regarding service details and the handling of documents, which led to frustration for some families.
Facility Quality
The funeral home was described as clean, welcoming, and well-maintained, contributing to a positive atmosphere for memorial services.
Mixed Experiences
While many reviews were positive, there were also several negative experiences reported, particularly regarding customer service and specific service execution, indicating inconsistency in overall performance.
MD
Maya Daniels
2 days ago
5.0
Cassie the funeral director is amazing. She’s been SO kind and patient with me during this hard time. Choose this funeral home!
JR
Joe Rothchild
Nov 15, 2025
5.0
Randy and Sherri are the most exceptional people I have ever met in the industry and with their personal care , kindness and compassion made all the difference in the world to me.
They went above and beyond the call of duty at all times and I am very grateful and appreciate them very much.
Joe Rothchild
MB
Mimi Burke
Nov 13, 2025
5.0
Considering this is one of the most difficult things you will ever go through in life, Schmidt Funeral Home has made the transition so much easier for me. They have been kind and patient and helped me to understand the whole process. Jay has been exceptionally wonderful and understanding answering all my questions.Cheryl has also been fantastic helping me to get my daughter's obituary page set up. This is the third time I have used Schmidth Funeral Home and every single time they have been wonderful to work with.
AS
Amanda Stange
Nov 5, 2025
5.0
Always very comfortable and inviting! Staff is very friendly and Sherry the Director is such a blessing! Peaceful upon arrival and at peace when I leave the double doors!! Highly recommended!
TG
Terri Gibson
Oct 25, 2025
5.0
Schmidt Funeral Home and staff, specifically Randy, were compassionate, kind and helpful when my friend had to say good bye to her son recently. During a time of such devastation, it is so important to have someone who can walk you through the process in a gentle and comforting manor. Randy did just that!
Frequently Asked Questions About Schmidt Funeral Homes - West Grand Parkway
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Does a dead body have to be embalmed, according to law?
The Federal Trade Commission says, "Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial."
What services does Schmidt Funeral Homes - West Grand Parkway offer?
They provide personalized funerals and memorial services for all faiths, cremation, burial, advanced planning, and have Katy's first and only on-site crematory.
Are Schmidt Funeral Homes at West Grand Parkway open on federal holidays?
Yes, they are open 24 hours on federal holidays.
What are the regular operating hours of Schmidt Funeral Homes - West Grand Parkway?
They are open 24 hours every day of the week.
How can I contact Schmidt Funeral Homes - West Grand Parkway?
You can call them at +1 281-391-2424 or email schmidtfuneralhome@comcast.net.
What payment methods are accepted at Schmidt Funeral Homes - West Grand Parkway?
They accept American Express, Cash, MasterCard, and Visa.
What products are available for purchase at Schmidt Funeral Homes - West Grand Parkway?
They offer caskets, urns, and flowers.
What is the purpose of embalming, as explained by Schmidt Funeral Homes?
Embalming sanitizes and preserves the body, allowing more time between death and final disposition for arranging services.
What should I do when a death occurs according to Schmidt Funeral Homes?
Bring vital information for death certificates, contact your clergy, decide on funeral details, notify family and friends, and let the funeral home assist with paperwork and arrangements.
How can nearby places like Jack in the Box assist visitors to Schmidt Funeral Homes - West Grand Parkway?
Visitors may grab quick meals or snacks at Jack in the Box nearby while attending services or waiting during arrangements.
What nearby medical facilities are close to Schmidt Funeral Homes for pet emergencies?
The Veterinary Emergency Group and Flourish Pediatric Dentistry - Katy are nearby, which may be helpful for visitors needing urgent pet or dental care.
Are there any nearby places for relaxation or refreshments near Schmidt Funeral Homes - West Grand Parkway?
Yes, visitors can enjoy coffee and light meals at Black Rock Coffee Bar, or unwind at The Wellhead Sports Bar nearby.