Sterling-White Funeral Home

Reviews

• NF

  Nora Fuentes

  Apr 20, 2026
  5.0
  Sterling White Funeral Home did an excellent job with the care of my sisters funeral services. Excellent job and so understanding from allowing us to do her makeup and nails ourselves to day of her celebration and her gravesite arrangements. Huge thanks to Gilda, Marisol, Monica, Juan and Caitlyn, Thank-you for your services towards our family thru this difficult time. You guys made our experience very smooth. Nora Fuentes
• DD

  Don DeYoung

  Apr 1, 2026
  5.0
  A Wonderful place, especially the Veterans section///////1
• YM

  Yvonne Manuel

  Mar 27, 2026
  5.0
  Sterling -White is a compassionate and caring facility. Words do not do justice for the I appreciation that my family and I have for this funeral home and their staff. Obviously, we were in one of the most stressful situation having to make funeral arrangements, after my dad passed away. Added to that another funeral home completely dropped the ball, and these folks stepped in and helped us get everything back on track. From the start, they were kind, understanding, and easy to talk to. They didn’t make us feel judged or rushed, and they explained everything in a way that actually made sense during a time when it’s hard to think clearly. They handled everything smoothly and with a lot of care, which took a huge weight off our shoulders. You can tell they genuinely care about the families they’re helping, not just doing a job. The place itself is beautiful and peaceful, and the whole experience felt respectful and well put together. Obviously, this isn’t something anyone wants to deal with, but if you do, I’d definitely recommend them.
• GW

  Gay Winters

  Mar 16, 2026
  5.0
  Our experience with Sterling/White Funeral Home could not have better. They were very professional and courteous mot to mention comforting. They guided us through the process of planning my husband’s service and the day of the service, it was perfect. Thank you Sterling-White and staff, you are amazing. Micheal Winters’ Family
• RD

  Robert Duhon

  Mar 16, 2026
  1.0
  If i could give 0 stars i would My father passed away in August 2025, and unfortunately our experience with Sterling White was extremely disappointing from start to finish. Before my father passed, two staff members came to our home to make arrangements. We selected everything we wanted and agreed on a price. My dad was a veteran, and they did offer veteran packages, which we appreciated. After he passed, my mother and I went to the funeral home to finalize details and drop off his suit. During that meeting, the sales representative repeatedly pressured my mother to purchase another burial plot next to my father. My mom clearly stated she was not ready to make that decision. The representative told us we had 30 days after the funeral to decide, which my mom agreed to. Despite that, the representative then began asking my wife and me about our own burial plans after my mom said she wasn't ready to decide. We made it clear we were there for my dad and were not discussing our own arrangements. When the representative returned with the contracts, we noticed additional charges had been added. She had included a larger headstone with a vase and other costs we had not agreed to. We caught those changes, but unfortunately we did not initially notice that a burial plot had also been added for my mother. She took the paperwork back to "fix" it and then returned for my mom to sign. About 20 days after the funeral, my mother received a bill for the burial plot she had specifically said she needed time to consider. When we called, the representative claimed we had agreed to it. After several conversations with management, it took about 90 days to finally get the issue resolved. Unfortunately, that was not the end of the problems. We provided Sterling White with the information needed for the VA headstone about 30 days after my father passed. We were told it would take about six weeks to arrive, so we expected it sometime in November. We heard nothing. In early December, we received an email from the VA saying they had just received the order from Sterling White and that the headstone would be delivered in mid-January. When I called Sterling White in early February to check on the status, they said they had no information and had not received the headstone. The person I spoke with said they would need to reorder it. As of mid-March, my father still does not have a headstone and we have no timeline for when it will be placed. From the pressure during arrangements, to unauthorized charges, to the delays with my father’s veteran headstone, our experience with Sterling White has been incredibly frustrating. Families going through a loss deserve honesty, transparency, and respect. Unfortunately, that was not our experience. I would strongly recommend that others review all paperwork very carefully and consider other options before using Sterling White

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